Consumer expectations are becoming more demanding every day, and Artificial intelligence (AI) is seen as core technology across Telco’s digital transformation journey, especially for its ability to automate the processes.

While many operators are working on cost optimization initiatives, in fact, successful telco future lies in the ability to leverage existing assets and go beyond traditional services.  Few transformation areas are impacting revenue growth and customer experience management the most:

  • Data centricity: making the value of a unified customer or household data.
  • 360-degree omnichannel customer experience management.
  • Expanding the portfolio of own and partner services for up-sell and cross-sell.

There are many AI solutions designed for improving customer experience management in the market, but only a few can qualify to serve specific and complex telco needs. Operating in the Telco industry for nearly a decade across the globe, we help companies to provide seamlessly integrated experiences to customers on their phones every day, as well as to increase user loyalty and reduce churn rate.

Cutting edge AI-powered technology can serve numerous needs that range from tracking customer or household data across all touch points, to delivering precise automated recommendations based on hundreds of telco metrics.

We provide end-to-end AI solutions helping telecoms and retailers worldwide to address key marketing, personalization and customer experience challenges for nearly a decade.

Exacaster platforms enable to enhance consumer experiences across all touchpoints and improve decision making based on big data, machine learning and predictive analytics. Every day we reach 40 million customers in Europe and Americas.

Coming from the heart of Europe. We are located in Lithuania, the country of fintech startups and lasers, Europe’s no.1 in fiber-optic internet penetration and one of the fastest WIFI in the world.

Exacaster is exhibiting in AI EXPO Africa on Sept 4-5 in Cape Town. Visit us @ Innovation Caffe to talk about bringing AI technology to enhance your customer retention or Next-Best-Offer activities!

About AI Expo Africa 2019

Curated by AI Media Africa, AI Expo Africa 2019 is focusing on real world applications & trends driving the Artificial Intelligence (AI) & Data Science Economy in Africa.  AI Expo Africa is the largest Business focused AI Community conference and expo on the continent.  With 700+ delegates, 60+ speaker programme, 40+ exhibitor Expo Hall, allied to the unique Innovation Cafe showcasing the latest AI start-ups in the region, we deliver a truly integrated event experience.  Our speaking programme and workshops are aimed at CxOs, analysts and investors with the primary goal of educating business leaders about AI & Data Science applications solving Enterprise challenges TODAY as well as generating real business and learning opportunities for sponsors, speakers, buyers, suppliers & innovators alike.  We also have FREE student / young engineer workshops to foster grass roots job creation & skills development opportunities.  If you would like to join the event as a delegate or would like take up one of the exhibition, Innovation Cafe or speaking opportunities simply visit click on the links below. Learn more at www.aimediagroup.co.za

  • Register – Buy your ticket today via our secure ticket platform Quicket
  • Sponsor – Secure pride of place in the Expo Hall / Innovation Cafe

For event information, please contact Sonja Arendse (Events Support Manager) at enquiries@aiexpoafrica.com.

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