Ocular Technologies to introduce the first local ‘digital employee’, developed by South Africans for South Africans, to AI Expo 2019 delegates
Ocular Technologies holds more than 15 years’ experience in the customer contact lifecycle space, creating quantifiable business impact through intelligent interaction management, robotic process automation, ambient computing, natural language processing, and cognitive analysis and design.
Today’s reality is that customer communications are shifting from interaction on your terms as a company, to true collaboration on the customer’s terms. The answer to this type of disruption, and a positive step towards becoming a cognitive enterprise in the fourth industrial revolution, is IBM Watson. As an IBM Silver Partner, Ocular Technologies employs – amongst other technologies (using one platform) – components from IBM Watson, such as Watson Assistant, Machine Learning, Discovery, Natural Language Understanding, Tone Analyzer and Sentiment Detection, Speech-to-Text and Text-to-Speech. We build, from the ground up, solutions to manage self-service communication through a chat/voicebot.
Visit Ocular Technologies on Silver stand 24 at AI Expo 2019 to see our pizza bot in action, and for more information around our technology offerings, which can help you to create endless possibilities for your business. Picture CX apps that allow your customer to rent a car based on their preferred group of vehicles, your employees being able to change a password without having to contact the IT administrator, or even your customer being able to order a pizza with an emoji . It is all about revolutionizing your Customer eXperience!
About AI Expo Africa 2019
Curated by AI Media Africa, AI Expo Africa 2019 is focusing on real world applications & trends driving the Artificial Intelligence (AI) & Data Science Economy in Africa. AI Expo Africa is the largest Business focused AI Community conference and expo on the continent. With 700+ delegates, 60+ speaker programme, 40+ exhibitor Expo Hall, allied to the unique Innovation Cafe showcasing the latest AI start-ups in the region, we deliver a truly integrated event experience. Our speaking programme and workshops are aimed at CxOs, analysts and investors with the primary goal of educating business leaders about AI & Data Science applications solving Enterprise challenges TODAY as well as generating real business and learning opportunities for sponsors, speakers, buyers, suppliers & innovators alike. We also have FREE student / young engineer workshops to foster grass roots job creation & skills development opportunities. If you would like to join the event as a delegate or would like take up one of the exhibition, Innovation Cafe or speaking opportunities simply visit click on the links below. Learn more at www.aimediagroup.co.za
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